FAQ
What makes Smart Stand desks different from traditional desks?
At Smart Stand, we believe in transforming your workspace into a hub of productivity and well-being! Our height-adjustable standing desks are designed with ergonomics in mind, allowing you to easily switch between sitting and standing. This innovative design promotes better posture, reduces fatigue, and enhances your overall work experience. Say goodbye to discomfort and hello to a healthier work environment!
How do I choose the right standing desk for my needs?
Choosing the perfect desk is an exciting journey! We offer a variety of styles and features to cater to your unique preferences. Consider factors such as your workspace size, aesthetic preferences, and any specific ergonomic needs. Our team is here to help you every step of the way! Feel free to reach out for personalized recommendations that will elevate your workspace.
What are the shipping options for my order?
We are thrilled to offer FREE shipping to mainland UK for most of our products! Once you place your order, you can expect your stylish new desk to arrive within 1-2 business days. We use trusted third-party shipping partners to ensure your desk arrives safely and promptly. Keep an eye out for your shipment notification and tracking information, which will be sent to you shortly after your order is placed!
Are there any customization options available for the desks?
Absolutely! We understand that every workspace is unique, and we offer customizable designs to fit your style and needs. From frame colour and worktop finish to additional features, such as cable tidies, cut-outs, drawers, modesty panels and more, our desks can be tailored to create the perfect environment for you. Explore our options or contact an advisor via chat, phone or e-mail and we will help you design your ideal workspace!
Are you able to build and install the desk(s) for me?
Yes, we can. Our desks are delivered in two parcels and are quick and easy to assemble but we recognise that not everyone wants to. Maybe you don't have time or maybe you are fitting out an entire office with multiple desks. Please contact us to discuss your order and we can provide a quote and arrange a date for installation within 7-10 days.
I am buying multiple desks for my team/office fit-out, can you offer me a discount?
For larger orders, please contact us and we will do our best to get you the very best price.
Can I return or exchange my standing desk if it doesn't meet my expectations?
Your satisfaction is our top priority! We have a 30-day return policy, allowing you to request a return if your desk is in its original condition. If you need to exchange your desk for a different model, we recommend returning the original item and placing a new order for the one you desire. Our team is here to assist you with any questions or concerns throughout the process!
What if my desk arrives damaged or defective?
We want you to love your Smart Stand desk! If your order arrives damaged or defective, please inspect it upon delivery and contact us immediately. We will evaluate the issue and work swiftly to make it right. Your happiness is our mission, and we are committed to ensuring you have a flawless experience with our products!
How can I contact Smart Stand for further assistance?
We are here for you! If you have any questions or need assistance, please don't hesitate to reach out. You can contact us via our online form. Our dedicated team is excited to help you find the perfect standing desk and ensure your experience with Smart Stand is nothing short of exceptional!
Where can I find your shipping and refund policies?
All our policies can be found in the footer section of every page of our website and if you have any specific questions before you buy from us we would be happy to answer them. Simply contact us here
